Frequently Asked Questions
All the answers you need regarding order, delivery, payment, and return processes.
How long will it take for my order to be shipped?
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Hafta içi saat 16:00'ya kadar verilen siparişler aynı gün kargoya teslim edilir.Cumartesi(saat 13.00)dan ve Pazar günleri verilen siparişler ise Pazartesi günü kargoya verilir.
What is your exchange and return policy?
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You can return or exchange the products you purchased free of charge within 14 days after delivery, along with their original box and invoice. Return conditions may vary for opened or damaged products.
Do your products have a warranty?
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All electronic products sold on our site are under manufacturer or distributor warranty for at least 2 years. Your warranty certificate and invoice are sent to your email address.
How much is the shipping fee?
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Sitemiz üzerinden yapacağınız 3000 TL ve üzeri alışverişlerinizde kargo tamamen ücretsizdir. 3000 TL altındaki siparişlerinizde ise standart kargo ücreti 350 TL'dir.